Stop guessing, get curious
UX Research Training for Individuals and Cross-Functional Teams
Learn how to understand people to make better decisions about products and services.
Who is this course for?
Our training focuses on your project from day one—no fake projects. This course is designed to support the investigation of a problem space that’s important to you.
Researchers who are establishing themselves or want to expand their knowledge and capabilities
Product & Service Designers who want to level-up their skills to make better design decisions
Product Managers who want to effectively leverage research insights to make informed product decisions
And the rest … Business Leaders, Developers, Marketers, Product Owners, and Writers are welcome!
Example Course Outline
Live, online or in-person training covers the core theories, methods, and techniques of user research.
Each session has time allocated for discussion, exercises, and Q&A.
You will learn from our experiences, using real examples from our projects, including templates that we use with our clients.
For teams, we work with you to create a course that meets your specific needs and schedule.
Principles
The why, what, where, and when of research
Myths and biases about research and how to address them
Research methods such as: Quantitative & Qualitative, Surveys, Contextual, Interviews, Diary Studies, Usability Testing, Participatory Design
Practice
Interviewing stakeholders
Creating a research plan
Identifying and finding research participants
Conducting an actual research project
Analyzing and prioritizing results
Presenting work and changing minds
Coaching
Conduct your research with us by your side.
We’ll coach you through scoping, designing, and running a research project that is relevant to your work.
Get 1-on-1 time with us. We’ll review deliverables, critique interview skills, and provide feedback on progress throughout the entire project.
Pricing
We are transparent about what we do and what we charge.
Core Training
8 two-hour sessions of live training which cover the essentials for conducting UX research. Sessions are capped at 15 attendees to ensure personal attention and plenty of time for Q&A.
Starts at $1,250 per attendee.
Coaching Add-on
Enhance your experience with personalized, 1-on-1 coaching focused on improving your skills. For example, we can provide feedback on your deliverables and interview technique.
$1,000 per person, 5 hours of coaching.
Our courses are taught by seasoned UX practitioners, with extensive experience in Research, Product & Service Design, and Usability Testing.
Testimonials
“Our product team at Benevity was really happy with the three workshops that Matt & Matthew put together for us. All three sessions were jammed packed with fundamentals, advanced trips, and real-world examples to bring things to life. We all loved their teaching style, filling the workshops with funny, esoteric jokes and stories from the field.”
— Jaybe A., Product Design Manager
“[The] training was incredible! The curriculum was broad enough to provide a comprehensive overview to participants with all levels of experience but still tackled many advanced concepts for those of us who are in the trenches. The knowledge and insight were invaluable to my team. Highly recommend this course for your research team as well as the business stakeholders who are impacted by their efforts.”
— Greg C., Director of Product Research
“I hired Matt and Matthew because I wanted to add this skill set to my team’s repertoire so we could do not only the design but also test the prototypes with the people that matter the most: our customers. This training made us better designers and saved the company tons of money from using 3rd party consultants.”
— Marta G., UX Lead